Setting your hours and scheduling rules

Your business hours decide which time slots customers can book and how close to "right now" they're allowed to book them. Get this wrong and you'll either get 6am appointments you never wanted, or no bookings at all because every slot looks unavailable.

It's one card on Settings > Organization, five controls, two minutes.

Where it lives

Go to Settings > Organization. The Business Hours & Scheduling card is the top of the right-hand column, next to Business Details.

1. Operating Days

Seven checkboxes, Monday through Sunday. Tick every day you're willing to work.

A new account starts with Monday to Friday ticked and the weekend clear. Days you leave unticked never offer a slot, so if you take Saturday work, tick it now.

2. Use Different Hours Per Day

Off by default, which means one opening and closing time applies to every day you ticked above.

Turn it on and each day gets its own pair of times. Useful if you run 7am to 6pm on weekdays but only 9am to 1pm on Saturday. Leave it off if your days are all the same, because it's fewer things to keep in sync.

3 and 4. Opening and Closing Time

3. Opening Time is the earliest slot Flyra will offer. 4. Closing Time is the latest.

These are booking windows, not staff shifts. They control what a customer can pick, not when your crew clocks in. Individual availability is set per person under Team.

The defaults are wide, 6:00 AM to 10:00 PM, which is deliberately permissive. Tighten them to what you'd actually accept.

5. Minimum Notice (Hours)

How far ahead of now a customer has to book. The default is 72 hours, so nothing inside three days is offerable.

This is the setting people get wrong most often. Seventy-two hours is fine for a scheduled service business with a full board. It's terrible if you want same-day work, because your next-day slots quietly never appear. If the phone rings and you can go tomorrow, drop this to 24 or lower.

6. Save

Same Save button at the top right that Business Details uses. One click saves the whole page. It stays greyed out until you change something.

Tips and gotchas

• Minimum notice silently hides slots. If customers say "there's nothing available", check this number before anything else.
• Hours are booking windows, not shifts. Set who works when under Team, not here.
• Unticked days are invisible, not busy. A customer never sees them at all.
• One Save for the page. Change hours and business details together and save once.

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